Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Agent Hindi Speaker

  • Full Time, onsite
  • Foundever™
  • Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time, Malaysia
Salary undisclosed

Apply on

JobStreet
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Primary Job Responsibilities:

  • Evaluates and resolves product/medical complaints with a particular focus on eye-care and contact lenses worldwide per FDA/ISO requirements.
  • Monitors feedback activity using complaint handling system and SAP to provide complaint resolution and promote customer satisfaction.
  • Provides education, product and service information while ensuring a satisfactory resolution.
  • Manages product returns and identifies quality signals.
  • Provides documentation of compliments, enquiries and complaints.
  • Ensures compliance with Sitel Parachute policies and procedures, client business rules and other legislative requirements including: Privacy Act, EEO & OH&S.
  • Contributes to value add and business improvement initiatives through providing suggestions and feedback on systems, procedures, and operations, with a view to supporting continual improvement; and assisting with the implementation of changes and initiatives.
  • Supports teamwork and strong collaboration within the call centre through effective relationships with other staff.
  • Demonstrates openness to acquiring new skills and developing new product/service activities, in support of business development initiatives and improved operational effectiveness.
  • Contributes to the on-going success of Sitel through ‘living’ the Sitel core values.
  • Performs other related duties as assigned by management.

    • Experience Target:

  • Minimum of 2 years of customer service/relations experience is required.
  • Call centre experience is highly preferred.
  • Experience working in quality control environment also preferred.
  • Knowledge about contact lenses and eye care will be advantageous.

    • Skills:

  • Strong verbal communication skill in Hindi.
  • Good command of the English language, verbal and written.
  • Excellent documentation practices and the ability to multi-task in a fast paced environment with strong attention to detail and accuracy.
  • Excellent telephone manner and communication skills.
  • Experience in handling difficult customer queries and customer complaints.
  • Strong interpersonal and organizational skills.
  • Ability to multi-task and work in a pressured and fast-paced environment
  • Strong attention to detail and accuracy.
  • Positive attitude, reliable and hard working.

    • Knowledge/Abilities:

  • Knowledge and application of basic call centre operations technology, tools and systems.
  • Proficient in MS Office products.
  • Bi-lingual – good fluency in English and excellent fluency in Hindi.
  • Excellent product / industry knowledge (provided in training) on client’s full product mix.
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