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Job Summary:
emart24 Malaysia is looking for a skilled Data Analyst. You will be responsible for developing reports and dashboards, conducting analysis and providing insights to support data-driven decision making across all business functions in emart24, including merchandising, sales, store operations, logistics, marketing, eCommerce, finance and human resources. The ideal candidate should have a passion for data, be able to work with complex data sets and use various tools to generate insights and drive growth.
Key Responsibilities:
- Develop and maintain dashboards and reports that provide insights into key performance indicators (KPIs) across all business functions.
- Partner with IT team to leverage technology infrastructure and tools to optimize data collection, storage, and analysis processes.
- Conduct ad-hoc analysis to answer business questions and identify opportunities for growth and improvement.
- Collaborate with cross-functional teams to identify, analyze and recommend data driven solutions to business problems.
- Develop and maintain data pipelines to ensure data is accurate, consistent, and available in a timely manner.
- Identify and recommend BI tools that can help to improve data visibility and analysis across the organization.
- Train and support end-users on the use of BI tools and dashboards.
- Provide recommendations to stakeholders on how to use data to drive growth and improve bottom-line results.
- Continuously monitor the performance of the business and make recommendations for improvement based on data analysis.
- Maintain a high level of data quality, accuracy, and consistency.
Qualifications:
- Bachelor's degree in Actuarial Science, Computer Science, Information Technology, or a related field.
- Proven experience (3-5 years) in a business intelligence or data analyst role, preferably in a retail or eCommerce environment.
- Experience using BI tools such as Power BI, Tableau, Metabase, or Google Data Studio.
- Proficient in SQL and/or Python, and data visualization tools.
- Strong analytical and problem-solving skills with the ability to work with complex data sets.
- Ability to work collaboratively and communicate effectively with cross-functional teams.
- Knowledge of retail or eCommerce industry and data trends.
- Excellent communication skills, both written and verbal, with the ability to communicate complex ideas in a simple and clear manner.
- Ability to prioritize and manage multiple projects simultaneously.
- Proficient in both English and Bahasa Malaysia.
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