CUSTOMER SERVICE OFFICER
RM 2,000 - RM 2,499 / Per Mon
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• Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow- up with plant personnel as needed • Internal scheduling (with sales/ production) • Project pricing/ provide quotes to customers • Follow-up and confirmation of orders • Able to manage 5 to 10 customers with wide range of products per customer. Maintain customer files, Process new orders and Record and distribute customer order changes • Track warehouse items to ensure availability • Process new orders and follow-up and confirmation of orders. • Ensuring delivery date is known internally and followed • Additional duties as assigned by management
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