Activities Ambassador
Salary undisclosed
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- Plan and Organize Activities - Develop and coordinate a schedule of activities and events tailored to guest interests, ensuring a variety of options for all age groups.
- Facilitate Events - Lead and oversee activities, including games, workshops, tours, and special events, ensuring they run smoothly and safely.
- Engage with Guests - Interact with guests to promote activities, provide information, and gather feedback to continuously improve offerings.
- Ensure Guest Safety - Adhere to safety protocols during all activities, providing instructions and monitoring for compliance to maintain a safe environment.
- Assist with Event Setup and Teardown - Prepare spaces and materials needed for activities, and ensure areas are clean and orderly after events.
- Collaborate with Other Departments - Work closely with other hotel departments, such as Food & Beverage, Front Office, Sales, Housekeeping and Bangi Farm team to coordinate seamless event delivery.
- Collaborate with the Sales Team for Team Building Activities - Plan, execute, facilitate, and oversee the Bangi Challenge and other team-building activities.
- Conduct Farm Tours - Lead farm activities and tours on a weekly basis or as requested by guests.
- Manage Guest Inquiries and Complaints During Events - Respond to guest concerns promptly and professionally, providing resolutions that enhance their experience and satisfaction.
- Promote Positive Guest Interactions - Foster a welcoming and fun atmosphere that encourages guest participation and enhances their overall stay experience.
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