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Jobs or company...

Customer Care Center

Salary undisclosed

Apply on

JobStreet
Original
Simplified
Description

KUHEN ENERGY HOUSE
We Are Hiring
Vacancy for CUSTOMER SERVICE
QUALIFICATIONS:
• Diploma or Degree in Marketing, Business or related field
• Fresh Graduate are welcome to apply
• Willing to learn
• Good communication skills
• Good Attitude
BENEFITS:
• Permanent (Full Time)
• Overtime Pay
• EPF, SOCSO, and EIS
• Entitle Leave
• Uniform
• Career Growth
JOB DESCRIPTION:
1. SYSTEM DATABASED
• Engages in superior customer service by making information readily available
• Registration for new and existing customer
• Maintain an up-to-date customer database by entering customer profile details
• Working with the sales team to develop targeted sales strategies.
• Creating and presenting sales performance reports daily, monthly and yearly.
• Maintain financial accounts by processing customer/ patient adjustment payment
• Collect cash and handle credit card transactions to process payments for purchase
• Ensure work area including shelves and aisles are neat and tidy

2. CLOSE SALE
• Working with the sales team to develop targeted sales strategies.
• Tracking sales data to ensure the company meets sales quotas.
3. APPOINTMENT
• Assist in scheduling customer appointment
• Helping in reconfirm with customer after book appointment
• Manage large amounts of incoming call
4. SOCIAL MEDIA
• Answers questions from customer
• Recommend potential product and package or service to customer by collecting customer information and analyzing customer needs
• Creates a plan for gaining customers and then retaining them.
RESPONSIBILITY:
• Responsible for day-to-day customer service matters.
• To execute ad-hoc duties when required.
• Provide administrative support function to the company.
• Maintain and update filing, inventory, mailing, and database systems.
• To assist the sales team of the database system.

www.kuhenenergyhouse.com

Company

KUHEN ENERGY HOUSE ( Pure Healer Therapy Center Sdn Bhd)

Our goals
Kuhen Energy House is an alternative therapy center
Our goal is to contribute healthy living to the global community through our life-enhancing products and services. We do this by helping individuals to achieve their goals and to be part of their Healthy Generation.

Vision
Our vision is to be a positive influencer in the development of holistic health and wellness industry and communities around the world

Core Values
1- Love
2- Result Oriented
3- Servant Leadership
4- Growth
5- Contribution
6- Fun

Achievements
1- Served more than 5000 customers
2- Helped around 350 stroke survivors in their recovery process

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