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Objectives of this role
· Conducting outbound calls to potential customers to promote our products or services.
· Building rapport with customers, understanding their needs, and providing tailored solutions to generate leads and drive sales.
· Addressing customer concerns and overcoming objections to influence buying decisions through persuasive sales conversations.
· Collaborating with sales teams to schedule appointments, demos, or consultations for qualified leads.
· Achieving or exceeding individual targets and goals related to lead generation, appointment setting and sales conversion.
Responsibilities
· Perform outbound telephone calls to prospective customers, using your persuasive skills to promote our products and services effectively.
· Identify and qualify sales leads, capture essential customer information, and assess their needs to tailor appropriate solutions.
· Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages, and benefits of our offerings.
· Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.
· Close sales deals by overcoming objections, negotiating terms, and securing customer commitment.
· Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
· Collaborate with the sales team to provide qualified leads and relevant information for an effective follow-up.
· Stay updated on product knowledge, industry trends and competitor offerings to position our products or services in the market.
· Provide a polite, professional, and accurate response in accordance with agreed service standards.
CompanyThe vision of our company is to be a one-stop Hair Restoration Center with excellent services infrastructure and deliver the highest service with quality cutting-edge Hair Restoration Technology.
We aim to inspire hope and provide the highest compassionate care and services to our patients.
We also want to be fostering a culture of respect and treating all employees at all levels with dignity. We aim to work together as a team to ensure the best possible care and well-being of our own people and patient is at the level best.