Associate Product Manager

About the Role
Swift is a member-owned cooperative that provides the communication platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in 200 countries.

Driven by unprecedented regulatory pressure, increased customer expectations and fierce competition, the financial services landscape is transforming rapidly and Swift just renewed its ambition to deliver instant and frictionless transactions. Delivering on the strategy implies an increased focus on data and data capabilities as it requires an easier access to more and better data in a secure way. It also requires more advanced analytics to improve the customer experience, remove obstacles on the customer journey, and evolve from retrospective reporting to real-time, behaviour-driven engagement.

In this context, Swift, and more specifically our Data and Services Tribe, is hiring a Product Manager for Swift Scope, to join a team of experts passionate about delivering high quality on-premises business intelligence solution that combines financial messaging data collection and analysis to support the needs of central banks and commercial banks for specific use cases.

As a driving force of technological change and customer value, our Data and Services tribe will offer you a unique opportunity to expand your reach in terms of knowledge and network, and build your expertise through Swift’s global platform. This is a great opportunity for a strong professional and team player who enjoys a combination of strategic thinking, responding to ongoing market developments, leveraging data insight/ analysis and technology, and interacting with stakeholders and customers.

What to expect:

• Product management
  • Define and execute the Swift Scope product objectives and ambitions, ensuring alignment with the company level strategy.
  • Manage and enhance the Swift Scope offering based on regulatory requirements , serve customer needs, and stay relevant in the market.
  • Understand customer pain points, consolidate feedback, translate and prioritize business requirements to execution plan.
  • Develop detailed project plans or campaigns, monitor progress, and adjust as necessary to meet agreed goals.
• Regulatory requirements
  • Stay abreast of global and jurisdictional regulatory requirements and ensure the product helps customers to fulfill their obligations on all applicable laws and guidelines.
  • Liaise with Central Banks to interpret and implement reporting changes based on the latest regulatory requirements.
• Stakeholder management
  • Collaborate with internal teams (business analyst, engineering, operations, customer experience, business development, global security, risk and customer support) to ensure cohesive product development and delivery.
  • Engage with external stakeholders, including financial institutions (e.g. Central Banks) and vendors, to ensure good relationship to drive product success, as well as to keep an all-rounded feedback loop for timely resolution when issues arise.
• Communication
  • Facilitate effective communication across cross-functional teams to ensure product release communication alignment and timely delivery.
  • Communicate and collaborate effectively with a diverse, globally distributed team, respecting and adapting to various cultural norms and time zones to ensure seamless project execution.
  • Present product updates and roadmap to senior management and other key stakeholders.
  • Facilitate customer webinars or workshops to create product awareness, discuss product evolution and potential enhancements.

What will make you successful?

• Minimum a Bachelor's degree in Business or related field; or equivalent through experience.
• Minimum of 3 - 5 years of experience in product management with a passion for business intelligence analytics and data storytelling.
• Relevant experience on Product development environment, preferably in a Data & Analytics or Financial Industry sector.

Required skillset

• Proven track record of successfully managing business intelligence solutions and maintaining customer satisfaction.
• Excellent proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional organizational skills and attention to detail.
• Drives successful outcomes through collaboration, influence and partnership in a complex, matrix environment.
• Strong stakeholder management skills to manage and build strong relationships with both internal and external stakeholders.
• Result-oriented with a strong focus on achieving goals and delivering high-quality products.
• Great communication skills and ability to deliver key messages to senior management in a precise manner. Excellent command of English, both spoken and written.
• Analytical mindset and conceptual thinking. Organized way of working.
• Ability to work autonomously, remotely from some colleagues and in an Agile context with its associated tools (Confluence and Jira).
• Team player mindset. Ability and desire to succeed in a diverse, multi-cultural environment, across varied geographies and teams.
• A good understanding of the Business Intelligence dynamics and tools (Tableau and MicroStrategy in particular) is a plus.
• Exposure and knowledge on Swift transactional and non-transactional data is a plus.

What we offer

• We put you in control of your career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself
• We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.