Digital Marketing Executive
- Full Time, onsite
- CUCKOO International (MAL) Berhad
- Kuala Lumpur Marketing Communications (Marketing & Communications) Full time, Malaysia
Salary undisclosed
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ROLE & RESPONSIBILITY
E-commerce Platform management
- Assist in the daily operations of the e-commerce website, ensuring smooth functionality and user experience.
- Maintain and update product listings, ensuring accurate and compelling descriptions, images and prices.
- Monitor and manage inventory levels, coordinating with the supply chain and logistics teams.
Digital Marketing
- Support the planning and execution of digital marketing campaigns.
- Collaborate with the marketing team to create engaging content and promotional materials.
- Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
Customer Experience
- Enhance the user experience on the e-commerce platform by optimizing site navigation, layout and functionality.
- Address customer inquiries and issues promptly, ensuring high levels of customer satisfaction.
- Implement and monitor customer feedback systems to identify areas for improvement.
Data Analysis and Reporting
- Track and analyze key performance indicators (KPIs) related to sales, traffic, conversion rates and customer behavior.
- Generate regular reports on e-commerce performance and digital marketing effectiveness.
- Identify trends and opportunities for growth based on data analysis.
REQUIREMENTS
Qualification, Experience & Skills Required
- At least a Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Marketing, Mass Communications or equivalent.
- Fluent in both spoken and written English. Others language, Malay and Mandarin is advantage.
- At least 2-3 years related working experience required. Proven experience in digital marketing.
Personal & Interpersonal Skills
- Self-starter who can work well both independently and across multi-level stakeholder groups.
- A team player who likes to have fun, open to learn, curious, optimistic and is not afraid to roll up the sleeves and get things done.
- Possess solid understanding of digital ecosystems and brand communications and deploy into digital platforms.
- Ability to work in fast-paced environment, be detail and deadline-oriented and take initiative.
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