Assistant to General Manager

Operational Management: Support the GM in managing day-to-day operations across all departments to ensure smooth, efficient business processes. Identify and resolve operational challenges, ensuring business goals are met within the established timeline and budget. Monitor and analyze performance metrics, ensuring targets for productivity, quality, and customer satisfaction are achieved. Ensure compliance with company policies, procedures, and regulations. Business Strategy & Execution: Assist in the formulation and execution of strategic plans and initiatives to achieve business objectives. Contribute to the development of annual budgets, business plans, and forecasts. Oversee the implementation of new business initiatives, ensuring projects are completed on time and within scope. Collaborate with department heads to ensure seamless execution of strategic objectives. Team Leadership & Development: Provide leadership and guidance to department managers, fostering a positive work environment. Assist in the recruitment, training, and development of team members to build a high-performing team. Conduct performance reviews, identify development opportunities, and create succession plans. Ensure strong communication and alignment between all departments. Financial Management: Assist in overseeing financial performance, including revenue growth, cost control, and profitability. Work with the finance team to monitor expenses, identify cost-saving opportunities, and implement financial controls. Prepare financial reports and presentations for senior management review. Customer & Stakeholder Management: Support the GM in building strong relationships with key customers, vendors, and stakeholders. Address customer concerns and resolve issues in a timely and professional manner. Represent the company in meetings, events, and negotiations when required. Business Process Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency. Lead continuous improvement initiatives across departments to streamline workflows and reduce operational costs. Risk & Compliance Management: Ensure compliance with local laws, regulations, and company policies. Identify risks to the business and work proactively with teams to mitigate potential issues.