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Application Support Engineer

Salary undisclosed

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Key required skill

  • Understand Apache HTTP Server or Nginx Web Application.
  • Understand Tomcat Application.
  • Basic skill in Windows Server.
  • Basic skill in Linux command.
  • Understand SQL script.

Why we need you

  • Diagnose issues related to application and properly communicate & deliver solutions to external clients within the product delivery scope
  • Provide support and identify all issues and prepare appropriate documentation all issues and solutions & share between software & business team
  • Communicate & work closely within inter department example software team & business team & infrastructure team
  • Preparing maintenance plans & upgrading schedule for supporting applications.
  • Prepare and maintain reports for every product
  • Supervise all alerts related to application and system procedures and provide services proactively.

Good to have

  • Minimum 2 years’ experience as technical or application support lvl 2
  • Understanding software / patch delivery base on web application flow and process
  • Experience in software delivery process flow will be added value (on prem / cloud)
  • Experience and knowledge in e commerce software & business flow will be added value
  • Good soft skills as the job scope require communicate with multiple department & external clients
  • Possess self-initiative and able to work independently and collaborative with people at various levels
  • Willing to travel on overseas assignments, travel to data center, client office, shift standby (rotate) & standby for patching activities
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