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Job Scope
• Follow-up with client’s response and feedback on company’s commercial proposal, and
respond to client expectation upon discussion with superior.
• Liaise with customers and inter division on enquiries, orders, invoicing and other sales
related communication.
• Actively contact customers through phone, emails and meetings for follow-up and after
sales service.
• Conduct sales presentations on products and services to potential and existing customers.
• Build good rapport and maintaining relationships with prospect and existing clients.
• Establish strong client base and develop strategies to retain and secure existing customers.
• Attend to customer complaints and establish effective discussion with operation team to
resolve issue within shortest time possible.
• Conduct market research and evaluate customer needs to stay current on industry trends.
• Review quotation according to client needs and requirements.
• Review and ensure sales invoice and sales progress reports are accurate and up to date.
• Participate on behalf of company in exhibitions, events or conferences.
• Achieve monthly sales target
• Perform any other duties as assigned by the superior or management.
Responsibility & Accountability
• To ensure client’s needs and requirements are attended and responded in a timely manner
• To collaborate with Assistant Business Development Manager to create strategic and
efficient methods to maintain profitability.
• To develop good relationship with customers to maintain effective customer retention.
• Excellent customer service and sales skills
• Organized and self-motivated
• Team player with effective communication
Qualification Required
• Minimum Degree in Business Administration, Business Studies or equivalent.
• Minimum 2 years in sales or relevant working experience.
• Competency in English and computer literate
Established in 2019, TKR Engineering is a relatively new company formed under Misarma Enterprise. We are thoroughly committed to quality, cost-effectiveness, and effective project delivery. We initially started TKR Engineering by supplying to oil and gas industry players. After that we moved on to the maritime industry, upstream and downstream clients, and onshore industrial supplies.
TKR Engineering is formed to focus mainly on the engineering industry to allow for more efficient project management and services. We recognise our clients’ needs for convenience, non-time-consuming purchase and on-time delivery of supplies at a competitive price.
