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Job Scope
• Follow-up with client’s response and feedback on company’s commercial proposal, and
respond to client expectation upon discussion with superior.
• Liaise with customers and inter division on enquiries, orders, invoicing and other sales
related communication.
• Actively contact customers through phone, emails and meetings for follow-up and after
sales service.
• Conduct sales presentations on products and services to potential and existing customers.
• Build good rapport and maintaining relationships with prospect and existing clients.
• Establish strong client base and develop strategies to retain and secure existing customers.
• Attend to customer complaints and establish effective discussion with operation team to
resolve issue within shortest time possible.
• Conduct market research and evaluate customer needs to stay current on industry trends.
• Review quotation according to client needs and requirements.
• Review and ensure sales invoice and sales progress reports are accurate and up to date.
• Participate on behalf of company in exhibitions, events or conferences.
• Achieve monthly sales target
• Perform any other duties as assigned by the superior or management.
Responsibility & Accountability
• To ensure client’s needs and requirements are attended and responded in a timely manner
• To collaborate with Assistant Business Development Manager to create strategic and
efficient methods to maintain profitability.
• To develop good relationship with customers to maintain effective customer retention.
• Excellent customer service and sales skills
• Organized and self-motivated
• Team player with effective communication
Qualification Required
• Minimum Degree in Business Administration, Business Studies or equivalent.
• Minimum 2 years in sales or relevant working experience.
• Competency in English and computer literate
Misarma Enterprise Sdn Bhd (MSM) is a wholly private Malaysia-owned and well-established company since 2009 engaging in construction, marine and oil & gas related industry. It is located at a wholly owned private wharf which, strategic location alongside the Miri Baong river, standing with it’s affiliate companies, Misarma Marine Sdn Bhd and Misarma Supply Sdn Bhd which focused on different sector. The establishment inaugurated as head office in Miri, Sarawak has rapidly expanded its business to Bintulu (Sarawak) and Kuala Lumpur
Misarma Enterprise is specialise in timber and engineering sector to provide its client with variety of services. The main goal is to offer clients with one-stop services by provind necessary equipment and services. We also provide wide range of repair, installation and maintenance services for marine vessel, deck and engineering by keeping our workshop and wharf in close proximity to maximize quick and flexible service to our clients
