Functional Consultant (Johor Bharu)

Responsilbilities:

• Provide customers’ support and address client inquiries about reported issues.
• Conducting products testing and propose enhancement strategies.
• Oversee project implementation and deliver training sessions.
• Develop and maintain project management documentation.
• Ensure timely and professional communication with customers, managing and escalating issues as needed.

Requirement:

• Preferably 2 years of experience in consulting or testing (experience in this field is an advantage)
• Bachelor's degree in Computer Science, Business Administration, Human Resources, Accounting and equivalent.
• Previous experience in software implementation, particularly in business application like Construction is a plus.
• Capable of engaging with clients at various organizational levels.
• Maintain a positive and constructive approach towards work, colleagues, and clients.
• Proficient in MS Office suite.
• Willing to travel, self-driven and capable of working with minimal supervision.