Content Moderator (Mandarin Speaker) - Operations, MY Marketplace
- Full Time, onsite
- Shopee Mobile Malaysia Sdn Bhd
- Kuala Lumpur Other (Information & Communication Technology) Full time, Malaysia
Salary undisclosed
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Job Description:
- Be responsible for the curation of Mall content, to perform quality check on the legitimacy of the official brand and marketplace listings
- Categorize and place the listings into the right categories based on the product categories
- Review offline files to ensure the marketplace content is align with the policies and guidelines
- Understand marketplace policies and guidelines, and make necessary curation based on it
- Identify improvement opportunities in workflow and suggest solution
- Work with the Customer Support teams and Business Development teams to handle listing inquiries
Requirements:
- Fresh graduates or 1-2 years experienced applicants in Content Moderation are welcomed to apply
- Basic Microsoft Excel skill is required
- Able to work on repetitive tasks in a fast paced environment
- Strong communication skills in English, both verbal and written forms (Mandarin language is a preferred)
- Excellent comprehension skills
- Strong logical thinking and problem-solving skills
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