Customer Management- CRM Senior SA
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
L3 (6-9 years)
Role: CRM - System Analyst
Type of Work
L3 support
Platform/Product
CRM Platform (Preferrably - MS Dynamics | Optional : Siebel or Salesforce)
Other Requirements
"Must Have:
-CRM experience (Customer Service Request, Leads, Customer 360)
-Business Requirements gathering,
-Review FSD (FSD is written by vendor)
-Review TDD (TDD is written by vendor)
-Ablility to interact with multiple teams
-Ability to align specs from multiple systems and interfaces (e.g. middle ware, core system and CRM)
-JIRA Triage - prioritize and assign to right team
Good to Have:
-MSD experience"
Job Type: Full-time
Pay: RM10,000.00 - RM14,000.00 per month