Admin Executive/Assistant

Work Location: KL Trillion, Jalan Tun Razak, Kuala Lumpur

Job Description:

• Oversee the day-to-day functioning of the studio, ensuring cleanliness, organisation, and that equipment is well-maintained.
• Manage inventory of Pilates equipment and studio supplies.
• Coordinate and schedule studio maintenance and repairs when needed.
• Manage the instructors' schedules and class rosters, ensuring adequate coverage for all scheduled classes.
• Handle instructor performance evaluations and assist with recruiting new instructors.
• Ensure excellent customer service by addressing client inquiries, concerns, or complaints.
• Manage client registrations, bookings, and payments using the studio's software system.
• Oversee new client onboarding, ensuring they are well-informed about studio policies, classes, and instructors.
• Promote a welcoming and professional studio environment for clients.
• Handle all client payments, track sales, and manage petty cash.
• Assist in managing payroll for instructors and other studio staff.
• Maintain accurate records of class attendance, memberships, and studio revenue.
• Generate monthly reports on studio performance, revenue, and expenses.
• Assist with invoicing and liaising with accountants for studio financial management.
• To work hand in hand with boss for updates and completion of tasks weekly.

Job Requirement:

• Candidate must possess at least SPM or any equivalent and above.
• Able to multi-task and meet deadlines.
• Excellent organisational skills.
• Possess great interpersonal skills and communication skills.
• Good working attitude and responsiveness.
• A self-starter, fast learner, and hardworking who is able to work independently as well as in a team.
• Computer literate (able to handle Microsoft Word, Excel, etc)
• Able to start work immediately.

Job Type: Full-time

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

• Gym membership
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay
• Yearly bonus

Education:

• STM/STPM (Preferred)

Experience:

• Administration: 1 year (Preferred)