Production Manager ( RM9000-RM10000)

Job Description Job Responsibilities: To be responsible and accountable for the day-to-day supervision of all assignments within the assigned cluster. To conduct announced and unannounced visits to all assignments at least once a week within your cluster. To monitor and ensure all security personnel are carrying out their duties at a high quality level and are reaching the client’s and the Company’s expectations. To motivate all security personnel within the assigned cluster so as to achieve and fulfil the agreed service level of contractual requirements. To be responsible for the deployment of staff to all posts within the assigned district and to ensure the site contracts are filled by accurate headcounts and by suitably qualified personnel within expectations. To be proactive to liaise with the site Supervisors (if any) for the deployment and settlement of the manpower problems within the assigned cluster. To liaise with clients regarding Site Operating Procedure. To ensure all staff is knowledgeable and well trained to perform all duties in accordance with the customer’s / contract’s requirement as well as the Company’s expectation. To assist with the scheduling and arranging of training and refreshment excises to all staff in order to maintain legal requirements and quality of service level. To deal with internal and external client complaints, incidents and any irregularities. Submit relevant reports and corrective action plans to the Guards Manager and other relevant managers for approved action or reference. To implement agreed formulated corrective action plans. Execute disciplinary action in order to ensure staff members do not violate the Company regulations and policies. To assist with staff evaluations and appraisals. To be proactive to arrange and participate regularly in ad-hoc meetings with clients in order to maintain a good business relationship with the clients. Submit relevant meeting minutes with proactive recommendation (if any) or improvement plan to the Division Manager for approval or take appropriate actions. To participate in any special projects or operations as and when assigned by the Division Manager. To perform any other reasonable and lawful duties as required by the Division Manager. To be proactive to plan and discuss with the Division Manager, on the subject of the site manpower and discipline control. If you are interested, please contact +6011-54138018