Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Social Media & Online Marketplace

RM 4,000 - RM 4,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

A fast-growing global MNC is looking for a potential candidate who had experience in managing Customer Service within online platform.

Job Summary:

The Customer Service Executive for Social Media & Online Marketplaces is responsible for providing high-quality customer support across various digital channels. The role focuses on resolving customer inquiries, handling complaints, and ensuring a positive brand experience. This includes managing direct messages, reviews and comments, and collaborating with internal teams to resolve product or service issues.

Key responsibilities include monitoring and responding to customer interactions, processing orders and returns, managing customer feedback, and maintaining up-to-date knowledge of the company's products and services. The role requires excellent communication skills, a customer-centric approach, and the ability to adapt quickly to changes in digital environments.

Qualifications:

  • Proven experience in customer service, preferably in social media platforms (e.g., Facebook, Instagram, TikTok) and online marketplaces environments (e.g., Shopee, TikTok Shop, Lazada)
  • Strong communication and interpersonal skills, with the ability to engage effectively with diverse customers.
  • Proficiency in using social media platforms and e-commerce tools.
  • Ability to handle high-pressure situations and resolve conflicts calmly and professionally.
  • Excellent organizational skills and attention to detail.

Job Type: Permanent

Pay: RM4,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Do you have experience in managing customer service for social media (TikTok, Instagram, Facebook)?
  • Do you have experience in managing customer service for online marketplace (Shopee, TikTok shop, Lazada)?
  • What is your current salary package?
  • What is your expected salary?
  • Notice period?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Preferred)
Similar Jobs