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Service Advisor

Salary undisclosed

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Company Description

We deliver premium automotive experiences that blend innovation, safety, and sustainability at Volvo Cars Western Circle Penang in Bukit Mertajam. As a leading Volvo dealership in Penang, our commitment to excellence is evident in every vehicle we offer and every customer interaction.

Role Description

This is a full-time on-site role for a Service Advisor at Volvo Cars Western Circle Penang in Bukit Mertajam. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer service inquiries, communicating effectively with customers, and managing aftersales services.

Qualifications

  • Customer Satisfaction, Customer-focused Service, and Customer Service skills
  • Effective Communication skills
  • Aftersales management experience
  • Ability to work in a fast-paced automotive service environment
  • Strong problem-solving skills
  • Prior experience in the automotive industry is a plus
  • Diploma, Degree or equivalent