Service Advisor
Salary undisclosed
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Company Description
We deliver premium automotive experiences that blend innovation, safety, and sustainability at Volvo Cars Western Circle Penang in Bukit Mertajam. As a leading Volvo dealership in Penang, our commitment to excellence is evident in every vehicle we offer and every customer interaction.
Role Description
This is a full-time on-site role for a Service Advisor at Volvo Cars Western Circle Penang in Bukit Mertajam. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer service inquiries, communicating effectively with customers, and managing aftersales services.
Qualifications
- Customer Satisfaction, Customer-focused Service, and Customer Service skills
- Effective Communication skills
- Aftersales management experience
- Ability to work in a fast-paced automotive service environment
- Strong problem-solving skills
- Prior experience in the automotive industry is a plus
- Diploma, Degree or equivalent
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