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Senior Process Executive - Sales Support

Salary undisclosed

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Senior Process Executive

Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking for Senior Process Executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB DESCRIPTION

Job Responsibilities

  • Assist client manager in generating quotes to facilitate in fast turnaround time. This might involve a degree of product pricing knowledge.
  • Responsible of Information gathering and data consolidation of each quote request.
  • Handle incoming quotation requests including overseas requests from other offices.
  • Frequent follow up call required to achieve client request closure within SLA given.
  • Process and follow-up on dispute case or open issues within SLA given.
  • Dealing with external and internal queries in a professional, client-oriented manner.
  • Close alliance with vendors to obtain vendor’s quotations and assist deal registrations if required.
  • Establish and maintain good relationship with decision-makers, internal and external Stakeholders.
  • Responsible for QA process.
  • Provides mentorship & guidance to new joiners.
  • To assist in order submission if required.
  • Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.

Requirements

  • Diploma or degree in Business or any related field.
  • At least 2 years’ experience in Sales Support role in IT industry or similar industry.
  • Good in English, Mathematics, Excel and Microsoft Outlook.
  • Comfortable with working in AU time zone. (Eg: 6.30 am to 3.30 pm or 8.30 am to 5.30 pm)
  • A good understanding of Sales/buying cycle and ability to handle dispute case.
  • Good Problem-Solving skill.
  • Meticulous and detailed in numbers.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Nithya

Reg No: 201201037177

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.