Customer Service (Accessible to BRT Sunway Pyramid)

Requirements

• Able to start immediately
• Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
• Good command in English and Bahasa Malaysia (read, written, and spoken)
• Mandarin speaker is added advantage
• Computer literate with basic knowledge of MS Office applications,
• Pass pre-phone interview

Responsibility

Job scope:

• Able to handle walk in customers by providing accurate, efficient, and quality service that meets the expectations of the company and the general industry and market
• Assist customer their enquiries Face-to-face, also upselling the products
• Identify cause of problems and recommend solutions

Working Shift:

• 9:30AM - 10:30AM
• 8 working hour daily in rotational shift basis
• 4 working days weekly in rotational shift basis

Benefits

Remuneration Package:

• Salary range: RM3000++
• Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
• Commission
• Shift allowance (depends on working shift)
• OT allowance (If applicable)
• Annual Increment (Based on performance)

Location:

Sunway Pyramid, Bandar Sunway Petaling Jaya

Job Types: Permanent, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,150.00 - RM2,350.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Application Question(s):

• If hired, can start on 14 October 2024?
• Do you have your own transportation?
• What is your expected salary?

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• English (Required)
• Bahasa (Required)

Location:

• Petaling Jaya (Required)