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Customer Service (Accessible to BRT Sunway Pyramid)

RM 2,150 - RM 2,350 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Requirements

  • Able to start immediately
  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Mandarin speaker is added advantage
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview

Responsibility

Job scope:

  • Able to handle walk in customers by providing accurate, efficient, and quality service that meets the expectations of the company and the general industry and market
  • Assist customer their enquiries Face-to-face, also upselling the products
  • Identify cause of problems and recommend solutions

Working Shift:

  • 9:30AM - 10:30AM
  • 8 working hour daily in rotational shift basis
  • 4 working days weekly in rotational shift basis

Benefits

Remuneration Package:

  • Salary range: RM3000++
  • Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
  • Commission
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)
  • Annual Increment (Based on performance)

Location:

Sunway Pyramid, Bandar Sunway Petaling Jaya

Job Types: Permanent, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,150.00 - RM2,350.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Application Question(s):

  • If hired, can start on 14 October 2024?
  • Do you have your own transportation?
  • What is your expected salary?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • English (Required)
  • Bahasa (Required)

Location:

  • Petaling Jaya (Required)