Leasing Executive

About the Job

Our client is a reputable and well-established Malaysian company that has demonstrated consistent growth since its founding in 1996. With a diverse portfolio spanning sectors such as retail and property development, the company is headquartered in Kepong, Kuala Lumpur, and is recognized for its dedication to improving the quality of life for people in Malaysia. As part of its long-term vision, the company is also exploring opportunities to expand its impact across Asia.

As a Leasing Executive, you will be based at Kepong, KL and responsible for managing day-to-day relationships with partners and tenants, including addressing operational issues and supporting tenant management activities. You will assist the Leasing Manager in securing and monitoring the occupancy of the company’s properties while ensuring smooth mall operations. The role also requires maintaining updated records and coordinating with other departments to improve tenant performance and leasing operations.

Job Responsibilities

• Manage day-to-day relationships with partners and tenants, addressing operational issues as they arise.
• Assist and support the Leasing Manager with leasing-related activities to secure and monitor occupancy across the company’s properties.
• Ensure the smooth operation and sustainability of mall activities.
• Oversee tenant sales submissions, ensuring an average of 95% compliance, and update systems accordingly.
• Maintain a comprehensive, updated Tenant Relations Management database and filing system, including sales information, licenses, permits, insurance, agreements, and correspondence.
• Coordinate, prepare, and distribute work orders to relevant departments.
• Report, monitor, and follow up on tenant complaints, ensuring resolution with the relevant departments.
• Support Operations by recommending appropriate approaches when tenants do not adhere to mall House Rules, Agreements, or other required manuals.
• Collaborate with other departments to improve tenant performance, tenancy, and leasing operations.
• Develop and maintain good relationships with all stakeholders to retain existing tenants and attract new prospects for occupancy growth.
• Coordinate with Tenant Admin on document tracking and signature status.
• Handle approval processes for closure applications (e.g., Festival closure, early closure for company events).
• Manage mailbox key coordination, including new handovers and replacement keys or locks.
• Prepare required documentation and information for Tenant meetings.

Qualifications & Experiences Needed

• Certificate or Diploma in Real Estate, Marketing, Business, or a related field.
• Minimum 2-3 years of experience in shopping center management, leasing, or tenant coordination.
• Experience in property or real estate sectors is an advantage.
• Strong analytical skills with the ability to handle difficult situations effectively.
• Sound knowledge of the retail market.
• Knowledge of strata property management is an added advantage.
• A team player with a meticulous, customer-oriented approach and strong management, organizational, and interpersonal skills.

Job Type: Full-time

Pay: RM5,000.00 - RM8,000.00 per month

Schedule:

• Monday to Friday

Experience:

• shopping center management, leasing, or tenant coordination: 2 years (Required)

Language:

• Mandarin (Required)