CUSTOMER SERVICES EXECUTIVE (FCL/LCL EXPORT)

DIA-Chemical Sdn Bhd aspires to be the leader and innovator in providing sustainable solutions to water and wastewater problems. We work to a high standard with a high quality of output for all our customers in achieving their water purification needs.

We are looking for a Customer Services Executive (FCL/LCL Export) who is able to play a dynamic role in export related activities.

Key roles and responsibilities:

· Perform shipment planning, follow-ups, tracking and invoicing with customers.

· Shipping documents preparation, follow-ups, tracking and invoicing with vendors.

· Able to do booking with carriers/vendors/forwarders.

· Responsible for full set of export shipping document and invoices (Bill of Lading, Packing Lists, Invoices , Insurance Documents, etc).

· To coordinate with customers for confirmation of documents and to check that permits and documentations are in order.

· Ensure all delivery deadlines and requirements are fulfilled.

· Preparation of export documentation – declaring and filing.

· Handle and negotiate freight charges, haulage, logistic and forwarding cost with related parties.

· Planning and monitoring of shipment schedule.

· To handle & troubleshoot any issue related to shipments independently.

Key requirements:

· Candidate must possess at least Diploma/Bachelor in Business/Logistic/Supply Chain or other related areas.

· Applicants must possess valid driving license with own transport.

· Willing to travel occasionally.

· Computer literate & typing skill.

· Able to work independently with minimum supervision.

· Excellence in MS Excel & Word, MS Outlook and MS One Drive.

· Ideally some experience in logistic management and customer service.

· Interested in working in a dynamic environment with strong adaptability to gain new experience each time. Have strong management skills, acceptance toward changes and continuous improvement with good teamwork.

· Compulsory knowledge in LOGISTICS & FREIGHT FORWARDING.

· Keep good communication with external & internal parties and control through all phases of the journey of the shipment.

· Can work independently, have a sense of responsibility and a good working attitude.

· Able to work under pressure and work in a team.

· At least 1-2 years of working experience.

Benefits:

· Health, SOSCO, EPF, Public Holidays following school Calender.

· Maternity leave

· Mileage and Parking Claim

· 13th month salary

· For more details and others benefit, refer to Employment Contract.

Interested candidates are invited to send in their applications and CV to Puan Asmiza ([email protected]) copying to Ir Dr Chong Mei Fong ([email protected]) and Mr Chong Kin Yuen ([email protected]) stating full personal particulars, working experience, present and expected salaries. Only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Pay: RM1,500.00 - RM2,400.00 per month

Schedule:

• Day shift

Supplemental Pay:

• 13th month salary