LOGISTIC CUSTOMER SERVICE WITH SAP
RM 2,000 - RM 2,000 / Per Mon
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JOB DESCRIPTIONS: -
- Assist Customer Service Supervisor to manage the entire FG Local operation on Manual Order, POD POD
- Management, Trade Rejection & AFGR Returns as daily operation activities.
- Phase in and phase out product code as per customer request.
- Responding to customer service requirement promptly via phone & email.
- Reporting to customer service supervisor whenever facing problematic issue.
- Work intimately with team on daily manual order distribution.
- Follow-up with transporter on POD return within specific time frame.
- Oversee on inbound processing into SAP system for incoming shipment
- Ensure proper filing the entire inbound relevant document with ease traceability for audit.
- Capable handling administration work & monitor the admin clerk performance
- Promptly attend to all queries from customers, especially for urgent manual order shipment.
- Prepare daily, weekly and monthly report.
- To ensure 5S is practice and ensure consistency.
- To participate and facilitate in LEAN management and practices.
- Ensure ISO standards procedures are adhered at all times.
- Any other Job assigned from time to time with regards to other inventory functions.
Job Type: Contract
Contract length: 12 months
Pay: From RM2,000.00 per month
Schedule:
- Day shift
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
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