Retail Assistant

POSITION : RETAIL ASSISTANT
LOCATION : KOTA DAMANSARA, PETALING JAYA
SALARY MIN RM1,500-2,000
EMPLOYMENT TYPE : FULL TIME
WORK HOURS : SHIFT BASED

WORKING DAYS : 6 DAYS/WEEK (1 OFF DAY)

As a Retail Assistant with us, you will be responsible for arranging, shelving, and maintaining the stores products to ensure a clean and organized shopping environment. The role also involves assisting customers as needed and providing excellent customer service. This position does not require prior experience, but a background in customer service is preferred.

The role is shift-based, and candidates must be flexible with their availability, including weekends and holidays. You will report to the Store Supervisor.

-----

Key Responsibilities:

1. Product Arrangement & Shelving:

- Ensure all store shelves are stocked, organized, and properly labelled.

- Assist in the unloading of deliveries and arrange products in the storage area and on the sales floor.

- Rotate stock to ensure products are used or sold before their expiration dates.

- Ensure that the store's displays are visually appealing and well-maintained.

- Conduct regular checks of shelves and storage areas to ensure stock availability.

2. Customer Service:

- Provide assistance to customers by answering queries and guiding them to product locations.

- Maintain a friendly, approachable demeanor when interacting with customers.

- Assist in resolving basic customer complaints or direct them to the store supervisor for resolution.

3. Store Maintenance & Hygiene:

- Ensure the store is clean, including aisles, shelves, and product display areas.

- Regularly check for and remove any damaged or expired products from shelves.

- Assist in keeping the stockroom and store areas well-organized.

4. Team Collaboration:

- Work closely with store supervisors and other team members to ensure smooth store operations.

- Assist cashiers or other personnel as needed during peak hours or busy shifts.

---------

Qualifications and Skills:

- No prior experience required, but experience in related fields (retail assistant, customer service etc.) is an added advantage

- Strong communication skills, and comfortable interacting in both Bahasa Malaysia and English.

- Basic understanding of store operations and product handling.

- A team player that is able to learn quickly and adapt to changing environments

- Flexible with work schedules and willing to work shift-based hours, including weekends and public holidays

- Comfortable with a reasonable amount of physical labor (lifting and/or moving product, standing for extended periods, assist in the loading/unloading of stock)

-------------------

Compensation:

Basic Salary : RM 1,500.00 to RM 2,000.00 (based on experience)

Benefits :

- Overtime claims + PH additional payment

- Performance incentives

- Medical coverage

- Training support provided

- Opportunities for professional development

- EPF/SOCSO/EIS provided

To apply, submit your CV below or via email at [email protected].

---
This job description outlines the general responsibilities and requirements for the Store Personnel role but is not exhaustive. The candidate may be required to perform other duties as assigned.

Job Type: Full-time

Pay: RM1,500.00 - RM2,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Holidays
• Monday to Friday
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to start immediately? What is your notice period
• How do you usually commute to work? (Car/Motorcycle/Public Transport etc)

Education:

• STM/STPM (Required)

Application Deadline: 10/19/2024
Expected Start Date: 10/14/2024