IT Administrator
RM 3,200 - RM 4,000 / Per Mon
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We are seeking a skilled and proactive IT Technical Support and People Experience professional to join our team! This dual-role position involves providing technical support to our internal staff, maintaining IT infrastructure, as well as handling people experience and administrative tasks. The ideal candidate will be a problem-solver with a strong technical background and excellent organizational skills.
Responsibilities:
IT Technical Support
- Provide first-level support to employees, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computer systems, software applications, and network devices.
- Assist in the purchasing licenses, setting up the new MS 365 account users, as well as hardware configuration and software installation.
- Update all new joiners’ profile in the Door Facial Recognition System and printer setup.
- Coordinate with external vendors for any IT equipment purchases/delivery and repairs (laptops, desktop, printer etc.).
- Maintain accurate records of IT assets tagging for the company.
- Ensure security measures are in place, including antivirus updates and software patching.
People Experience
- Manage office administration including stationery, name cards, company shirts, etc.
- Support HR in maintaining employee records, conducting onboarding and other activities.
- Manage company email accounts and distribute communications as necessary.
- Perform various ad-hoc tasks as required.
Requirements:
- Diploma or degree in Information Technology, Computer Science, or a related field
- Minimum 1 year of experience in IT support
- Basic knowledge of administrative procedures and experience in an office environment.
- Strong problem-solving skills
- Ability to work independently and manage multiple tasks
- Attention to detail and strong organizational abilities
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