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Customer Service Executive||3K-3.5K||Fulltime||Subang Jaya||Near to LRT Subang Jaya

RM 3,040 - RM 3,540 / Per Mon

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  • Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously.
  • Providing accurate information and resolving customer issues related to Telco products and services.
  • Maintaining a high level of product knowledge to effectively support customer need.
  • To meet the Key Performance Indicator (KPI) monthly.

Job Requiremen:

  • Min SPM
  • Experience with Telco Products are plus
  • Fluent in English and Bahasa (verbal and written)
  • Min 6 Months Experience in inbound call centre and email functions add advantage.
  • Able to work rotational days
  • Age Range : 18 - 45

Job Types: Full-time, Contract, Fresh graduate, Student job
Contract length: 12 months

Pay: RM3,040.00 - RM3,540.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)