Restaurant Manager

Key Responsibilities:

• Oversee day-to-day restaurant operations to ensure smooth service delivery.
• Manage, train, and develop the restaurant team to meet performance standards.
• Maintain excellent levels of customer service, ensuring guest satisfaction at all times.
• Coordinate with the kitchen and bar staff to ensure food and beverage quality standards are met.
• Implement and enforce food safety and hygiene regulations.
• Develop and execute effective marketing and promotional strategies to increase revenue.
• Handle guest feedback and resolve complaints in a professional and timely manner.
• Manage the restaurant’s budget, track expenses, and optimize costs while maximizing revenue.
• Oversee scheduling, payroll, and employee relations.
• Conduct regular inventory checks and ensure stock levels are maintained.
• Monitor restaurant’s appearance and atmosphere to provide an exceptional dining experience.

Qualifications and Skills:

• Bachelor’s degree in Hospitality Management, Business, or related field preferred.
• Minimum of 3-5 years of experience in restaurant management, preferably in a hotel setting.
• Proven track record in managing teams and delivering high standards of service.
• Strong knowledge of food and beverage operations, including menu planning and costing.
• Excellent leadership, organizational, and communication skills.
• Ability to work under pressure, multitask, and prioritize in a fast-paced environment.
• Proficiency in POS systems and restaurant management software.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Strong problem-solving skills and a guest-oriented mindset.

Job Types: Full-time, Fresh graduate

Pay: From RM8,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you share some of the key achievements or successes you've had in your role as a Restaurant Manager? We’d love to hear about how you’ve made a positive impact in your previous positions.

Language:

• English (Preferred)