Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Delivery Analyst

RM 3,000 - RM 13,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Skills:

Responsibilities:

· Answer all contacts efficiently in a professional and courteous manner in the agreed languages, as applicable

· Perform initial troubleshooting for incidents and requests, document findings, and raise to 2nd line support if required

· Handle stakeholder communication via multiple channels, host production incident review meetings, and produce service review reports

· Maintain and update incident records in JIRA and ServiceNow to ensure tickets are resolved within defined SLAs

· Review and update documentation and standard operating procedures

· Provide 1st line support for multiple retail wealth applications, including external client facing websites and backend recordkeeping systems

Requirements:

· Experience in providing excellent customer service; financial services industry experience is a plus

· Excellent communication and interpersonal skills

· Excellent analytical, problem solving and solutioning skills

· Curiosity and ability to learn new technical skills and apply them to solve problems

· A capacity for constant learning and juggling multiple priorities

· Proficiency in Cantonese/Mandarin and English

· Open to change and continuous improvement

· Technical skills (basic proficiency) preferred: Microsoft Office, SQL, JIRA, APIs, Postman

· Available for a contract duration of 2 years (negotiable)

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM3,000.00 - RM13,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
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