C
Customer Service - Russian Speaker
RM 8,000 - RM 8,300 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Work experience:
- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- Call centre experience is not a ‘must’ but would be a distinct advantage.
Required Interpersonal Skills:
- Customer Service orientation
- Customer Results/Solutions focussed
- Customer Expectations Management
- Active Listening Skills
- Ability to handle queries and objections in a professional manner
- Passionate about communication and interacting with people is key to success in this role
- Able to receive continuous feedback and work in a fast-paced working environment
- Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed
- Good reasoning and analytical skills
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations
Job Type: Full-time
Pay: RM8,000.00 - RM8,300.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Evening shift
Education:
- Malaysian Special Skills Certificate (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Russian (Preferred)
Expected Start Date: 11/04/2024
Similar Jobs