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JOB DESCRIPTION:
Sales Management:
- Develop and implement sales strategies to achieve sales targets and increase market share.
- Identify new business opportunities and maintain strong relationships with existing customers.
- Prepare and deliver sales presentations to potential customers.
Customer Relationship Management:
- Build and maintain strong, long-lasting customer relationships.
- Understand customer needs and provide appropriate solutions.
- Address customer inquiries, concerns, and complaints promptly and professionally.
Market Analysis:
- Conduct market research to identify trends, customer preferences, and competitive landscape.
- Analyze sales data and market conditions to adjust sales strategies accordingly.
- Provide regular reports on sales performance and market analysis to management.
Product Knowledge:
- Maintain in-depth knowledge of the company's spare parts offerings.
- Stay updated on new products, features, and industry developments.
- Educate customers on the benefits and applications of spare parts.
Order Processing:
- Manage the entire sales process, from order placement to delivery.
- Ensure timely and accurate processing of orders and invoices.
- Coordinate with the logistics team to ensure timely delivery of spare parts.
Team Collaboration:
- Work closely with other departments such as marketing, customer service, and logistics to ensure seamless operations.
- Participate in team meetings and contribute to sales planning and strategy discussions.
Compliance and Documentation:
- Ensure all sales activities comply with company policies, industry regulations, and legal requirements.
- Maintain accurate records of sales activities, customer interactions, and transaction details.
QUALIFICATION:
- Diploma in Business, Accountancy, Marketing, Engineering, or related field.
- Proven experience in sales, preferably in the spare parts or related industry.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build and maintain strong customer relationships.
- Proficiency in using MS Office applications.
- Strong analytical and problem-solving skills.
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