Customer Ops
- Full Time, onsite
- HELIUS TECHNOLOGIES SDN. BHD.
- Kuala Lumpur Client & Sales Administration (Administration & Office Support) Contract/Temp, Malaysia
Apply on
- Order Fulfilment (Process customer orders)
- Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
- Assist Supply with inventory management
- Billing / Invoicing / Letter of Credit Vetting
- Managing customer queries
- Issue invoice and send invoice to customer
- Follow up customer for invoice payment
- Sending Customer Survey (Feedback & Complaints, Satisfaction)
- Manage customer Records, customer Master Data, Manual Pricing update
- Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
- Month end closing activities
Skills & Experience Required :
- SAP / ERP experience added as advantage
- Sales Order Management / Supply Chain Operations experience
- Adaptable, analytical, agile in learning and results oriented
1) Establish and operate a Global Business Services Centre rendering in:
i. IT outsourcing
* Software Development
* Business Applications
* Testing and Quality Assurance
(2) Provision of implementation, maintenance and technical services related to the above mentioned solutions and services.