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Customer Care Representative | KL Area | Rotational Shift

  • Full Time, onsite
  • Agensi Pekerjaan ASK Resources Sdn Bhd
  • Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Contract/Temp RM 2, Malaysia
Salary undisclosed

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Company Overview

A leading life insurance company in Asia, founded in the early 20th century, provides a wide range of insurance and financial services to individuals and businesses across multiple markets. It focuses on offering comprehensive solutions in life and health insurance, retirement planning, wealth management, and protection.

Requirements:

  • Minimum SPM holder
  • At least 1 year experience in call center (inbound/outbound)
  • Ability to work in shifts
  • Excellent communication in English & Bahasa

Jobscope:

  • Handle incoming customer calls and resolve inquiries in a professional manner
  • Provide accurate information about products, services, and policies
  • Address customer complaints, follow up on issues, and ensure customer satisfaction
  • Document interactions and update customer records

Benefits:

  • OT Claim
  • EPF
  • SOCSO
  • Medical Coverage