Senior Executive/Team Leader, HR Operations (Payroll)
Apply on
About Carro
Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co
Why work with Carro?
- Join the region’s largest online automotive marketplace with offices in 7 countries.
- Firsthand experience in reshaping the automotive industry using the latest technologies such as AI and machine learning
- Formal and informal learning and development programs to support your growth and career progression.
- Comprehensive benefits include medical, insurance, and well-being.
- Flexible working arrangements upon request.
- Learn from some of the most experienced mentors in the technology and automotive space.
- Meet and interact with colleagues from all around Asia.
- Pursue opportunities to work at departments in other countries and regions.
- Diverse and inclusive working environment with modern workspaces.
- Fun and engaging employee events, initiatives, and celebrations.
The Team Leader, HR Operations, is responsible for overseeing day-to-day HR operational functions, ensuring efficient management of HR services, and leading the HR operations team. This role involves handling employee data management, payroll, and benefits, and ensuring HR compliance with company policies and local regulations.
About your role
- Lead, mentor, and manage the HR operations team to ensure the smooth execution of HR functions.
- Foster a positive team environment and enhance team performance by providing guidance and regular feedback.
- Allocate resources effectively to meet operational targets.
- Oversee the administration of payroll, benefits, and employee records.
- Ensure the timely and accurate processing of employee data (onboarding, offboarding, promotions, transfers, etc.).
- Maintain and update employee records in the HR information system (HRIS).
- Develop, implement, and optimize HR processes and procedures.
- Ensure HR operations are in compliance with company policies and local labor laws.
- Prepare and manage HR reports such as headcount, turnover, and other HR metrics.
- Ensure accurate and timely submission of statutory reports and documents.
- Act as a point of contact for HR-related queries from employees and other departments.
- Handle employee grievances and resolve issues in a timely manner.
- Collaborate with other HR teams to ensure employees are supported throughout the employee lifecycle.
- Drive continuous improvement initiatives to enhance HR operations efficiency and effectiveness.
- Implement and manage HR systems and tools to streamline operations.
- Lead or participate in HR-related projects as required (e.g., system implementations, and process improvement initiatives).
- Assist in the roll-out of new HR programs or policies.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum of 5 years of experience in HR operations, with at least 2 years in a leadership role.
- Experience in handling payroll, benefits administration, and employee data management.
- Strong knowledge of HRIS systems and payroll software.
- Excellent communication and leadership skills.
- Strong analytical and problem-solving abilities.
- In-depth knowledge of labor laws and HR best practices.
- Strong attention to detail and organizational skills.
- Ability to handle confidential information with discretion.
- Proactive and able to drive change in a fast-paced environment.
- Strong team player with a collaborative approach.
Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund, and several other sovereign funds. For more information, please visit: www.carro.co
