Bartender/Sommelier
Salary undisclosed
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Mixology Basics
Understanding Beverage and sales program
- Manage and optimize the beverage program, ensuring a well-curated selection of wines and other beverages that align with customer preferences and sales goals.
- Analyse beverage sales trends and customer feedback to enhance the beverage offerings and drive sales.
- Collaborate with the management team to develop and implement sales strategies, promotions, and special events focused on increasing beverage sales.
Menu Pairing Collaboration:
- Work closely with the service teams to design and refine wine pairings that elevate the overall dining experience, considering both classic pairings and innovative combinations.
- Ability to work collaboratively with the service teams to create memorable dining experiences through thoughtful beverage pairings.
Operations
- Bar Setup: Set up the bar efficiently, including stocking, organizing tools, and maintaining cleanliness.
- Glassware Knowledge: Knowledge on various glass types and their appropriate uses.
- Bar Tools: Understood the purpose and usage of shakers, jiggers, strainers, muddlers, etc.
- Handling Ingredients: Understood way to handle perishables, garnishes, and their storage.
Customer Service Program
- Communication Skills: Emphasize the importance of clear communication, active listening, and dealing with diverse customers.
- Handling Difficult Situations: Managing conflicts, intoxicated customers, and maintaining a professional attitude.
Legal and Safety Aspects
- Alcohol Laws: Cover local and national laws regarding alcohol service, age limits, and responsibilities.
- Safety Measures: Train on responsible serving practices, recognizing signs of intoxication, and preventing overconsumption.
Practical Training
- Role Play: Simulate different scenarios to practice mixing drinks, handling customers, and dealing with challenging situations.
- On-the-Job Training: Provide opportunities for apprenticeship or shadowing experienced bartenders in real bar environments.
Menu Development
- Create and modify drink menus, considering trends, customer preferences, and profitability.
Assessments and Certification
- Tests and Evaluations: Conduct regular assessments to gauge knowledge retention and practical skills.
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