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Customer Service Officer (Home-Based)

Salary undisclosed

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Responsibilities:

  • Answering of incoming calls and customer service enquiries
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customers’ complaints, provide appropriate solutions and alternatives within the time limit

Requirements:

  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of situation
  • Able to accept shift work, including weekends and public holiday