Junior Executive, International Student Management Services (MySTEP)

Position Overview
This role is responsible for processing of Student Pass application for international students applying to study in Malaysia. This position plays a pivotal role in ensuring compliance with minimum requirements and providing end-to-end advisory services. This role requires staying informed about global education systems, maintaining client relationships, liaising with multiple stakeholders and ensuring the integrity and efficiency of the student pass application in system.

Key Responsibilities

• Collaborate with the team to process student pass applications for international students, ensuring that all minimum requirements are met.
• Provide support to team by keeping them updated on best practices and regulatory changes.
• Support the management of client relationships by providing comprehensive end-to-end services, advisory and consultancy related to international students’ visa requirements.
• Liaise with multiple stakeholders, including educational institutions, government agencies and embassies particularly in cases related to international students.
• Stay consistently updated with the global education system by conducting research and engaging in communication with relevant academic bodies and institutions.
• Ensure the integrity, quality and efficiency of the workforce and systems related to student pass application processes.
• Stay updated on laws and regulations, ensuring that higher education institutions are informed about changes that may affect them and international student and assisting them in compliance.
  

Requirements

• A minimum of a Diploma and above in International Relations, Business Management, Education, Information Technology or a related field.
• Fresh graduates are encouraged to apply.
• Ability to work collaboratively and build relationships with various stakeholders.
• Excellent organisational and time management skills.
• Adaptable person, thrives in a fast-paced environment and works effectively in a team environment.
• Strong problem-solving and decision-making abilities.
• Proficient in Microsoft Office.