Customer Support Executive (Shift)
- Full Time, onsite
- Adecco Staffing & Outsourcing Sdn Bhd
- Kuala Lumpur Management & Support (Call Centre & Customer Service) Contract/Temp RM 4, Malaysia
Salary undisclosed
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What The Day Will Look Like
- Address and solve customer issues through email, Slack, and Skype
- Cooperate with other online platform representatives
- Help customers with API integration to our gateway
- Build and maintain the processing environment
- Identify and document bugs and features
- Handle correspondence with merchants and various third parties
- Manual QA of integrations with our partners
Skills And Experience That Will Lead To Success
- Bachelor degree or diploma; relevant experience in a similar role as well as basic knowledge of customer service
- Able to read, speak and write in Chinese and English
- Able to work on shift (rotational)
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