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Customer Support Executive (Shift)

  • Full Time, onsite
  • Adecco Staffing & Outsourcing Sdn Bhd
  • Kuala Lumpur Management & Support (Call Centre & Customer Service) Contract/Temp RM 4, Malaysia
Salary undisclosed

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What The Day Will Look Like

  • Address and solve customer issues through email, Slack, and Skype
  • Cooperate with other online platform representatives
  • Help customers with API integration to our gateway
  • Build and maintain the processing environment
  • Identify and document bugs and features
  • Handle correspondence with merchants and various third parties
  • Manual QA of integrations with our partners


Skills And Experience That Will Lead To Success

  • Bachelor degree or diploma; relevant experience in a similar role as well as basic knowledge of customer service
  • Able to read, speak and write in Chinese and English
  • Able to work on shift (rotational)