Customer Care Executive(CCE) Trainer - purulia
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is a part of 2COMS Group and it is an award-winning skill development organization, recognized by the Ministry of Skill Development & Entrepreneurship, Government of India. Some of their core verticals include:
- Skill development programs funded by the Government of India
- Train, Hire and Deploy resources for the industry
- Implement vocational training programs for high school students
- Execute training programs funded by corporate CSR
is accredited to EC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC.It brings large-scale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs. First
We Hire, Then We Train and Finally Deploy the skilled technical professionals in the Tech-Giants. The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career-advancing roles.
To know more about us. Please click below.2COMS -
Hiring Customer Care Executive Trainer in a leading brand @ Kerela
Position : Trainer - CCE ( Customer Care Executive )
Domain- Skill Development
Location : Koyilandy
Salary: Negotiable
Qualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE/ CRM / ITES Trainer
Job Description:
Take care of End to end development of candidate over the subject
Keep record of daily class attendance & monitor class progress
Conduct theory & practice sessions along with field visits
Submit all reports timely to center head and HO
communicate timely with center manager and HO
Effective delivery of training both theoretical and practical.
Ensuring the 100% attendance of the batch
Ensuring the optimum number of passing percentage
Taking effective participation in placement.
Guide mobilizers for the right candidate.
Profile of a desired candidate :
- Skill India Project(PMKVY or DDUGKY) TRAINING EXPERIENCE PREFERABLE FIRST.
- Call center employee,customer care employee can applicable,if they are ready to train to students.
- Excellent communication and presentation skills.
- Knowledge and ability to use different training methodologies alignedwith the profile
- Presentable, Motivator.
- Good people management and interpersonal skills
- Extensive knowledge of learning principles and modern training techniques
- An ability to manage the full training cycle.
Salary+Incentive