General Operation Manager

Job Description

• Oversee daily operations to ensure smooth business functions in a fast-paced environment.
• Lead cross-functional teams to drive operational efficiency, reduce costs, and enhance productivity
• Manage financial aspects, including P&L management, sales targets, budget forecasting, and cost control to optimize profitability.
• Develop and implement data-driven strategies to grow revenue, manage risks, and streamline processes.
• Foster a positive and high-performance culture with a focus on team development and retention.
• Identify opportunities for operational improvements and automation to maximize resource efficiency.
• Monitor and analyze KPIs to make customer-centric, profit-focused decisions.
• Collaborate closely with key stakeholders, vendors, and departments to align operational goals with overall business objectives.
• Prepare detailed operational reports, providing strategic insights and actionable recommendations to senior management.
• Lead initiatives to boost sales, improve customer satisfaction, and maintain cost-effective operations.
• Support, mentor, and provide guidance to the team; actively participate in company events and team-building activities.
• Flexible for occasional overtime and remote work based on business needs.

Job Requirement

• Bachelor’s degree in Business, Operations, or related field (Master’s preferred).
• 5+ years of experience in operations management, preferably in a high-growth company.
• Proven ability to increase operational efficiency, control costs, and drive sales growth.
• Strong leadership, communication, and decision-making skills with experience in leading cross-functional teams.
• Proficient in ERP systems, project management tools, and operational software.
• Solid understanding of cost control, supply chain management, and financial management.
• High level of drive, integrity, and commitment to organizational success
• Familiarity with using AI tools and data analytics for operational improvements is a plus.
• Own transport and device are a plus.
  

Benefits

• EPF, SOCSO, medical allowances, attendance allowance.
• Hybrid work arrangement.
• Company trip, yearly bonus, annual increment.
• Performance-based KPI Allowance.
• Professional development opportunities and career growth in a dynamic environment.