SO, Cash Management Operations Centre, EServices

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

• Perform data entry and/or approval on non-individual customer internet banking registration setup and relevant static maintenances.

• Perform customers service subscriptions and subscription maintenances for relevant cash management products.

• Ensure timely completion of assignment whilst maintaining high accuracy and speed.

• Keep abreast of Standard Operating Procedures (SOP) and relevant business rules to ensure standardized delivery within the expected Service Level of Agreement (SLA).

• Communication with stakeholders, product and system owners are regularly required for system and/or product troubleshooting, issue escalation or clarification.

• Ensure compliance with all relevant internal procedures and Regulatory laws. This includes a timely completion of mandatory learnings assigned by the organization.

• Bachelor’s Degree in Banking & Finance or a recognized professional tertiary qualification in related field and/or with related experience

• Minimum 2 years working experience in Financial Institution, preferably back-end operations or payment centre.

• Team player, strong interpersonal and communication skills

• Conversant in English, demonstrate effective written and verbal communication skills

• Committed, self-motivated and a team player

• Strong knowledge in Microsoft Office applications i.e Excel, Words, Power Point

• Knowledge in BNM and Paynet Guidelines eg. AML/CFT, Foreign Exchange Policy.

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.