Customer Services Assistant
- Full Time, onsite
- UTM HOLDINGS SDN BHD
- Kuala Lumpur Receptionists (Administration & Office Support) Full time RM 1, Malaysia
Salary undisclosed
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Job description
Administrative Support:
- Perform general office duties such as filing, data entry, and managing correspondence (emails, letters, packages)
- Maintain office supplies inventory and place orders when necessary.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Assist in preparing reports, presentations, and other documents as needed.
- Handle administrative tasks related to HR, such as maintaining employee records and assisting with onboarding new employees.
Customer Service:
- Respond to customer inquiries via phone, email, and in-person promptly and professionally.
- Resolve customer issues and complaints, ensuring a positive customer experience.
- Provide accurate information about products and services to customers.
- Process orders, forms, applications, and requests.
- Follow up with customers to ensure their needs are met and to gather feedback.
Job Types: Full-time, Permanent, Contract
Contract length: 12 months
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