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Customer Services Assistant

  • Full Time, onsite
  • UTM HOLDINGS SDN BHD
  • Kuala Lumpur Receptionists (Administration & Office Support) Full time RM 1, Malaysia
Salary undisclosed

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Job description

Administrative Support:

  • Perform general office duties such as filing, data entry, and managing correspondence (emails, letters, packages)
  • Maintain office supplies inventory and place orders when necessary.
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Assist in preparing reports, presentations, and other documents as needed.
  • Handle administrative tasks related to HR, such as maintaining employee records and assisting with onboarding new employees.

Customer Service:

  • Respond to customer inquiries via phone, email, and in-person promptly and professionally.
  • Resolve customer issues and complaints, ensuring a positive customer experience.
  • Provide accurate information about products and services to customers.
  • Process orders, forms, applications, and requests.
  • Follow up with customers to ensure their needs are met and to gather feedback.

Job Types: Full-time, Permanent, Contract

Contract length: 12 months