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Senior Associate - Credit Risk/AR (Italian Speaker)

  • Full Time, onsite
  • DHL Asia Pacific Shared Services Sdn Bhd
  • Damansara, Malaysia
Salary undisclosed

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Job Descriptions:

  • To Monitor Dunning completion and Review Dunning block status by obtaining CFO's approval regularly aligning Crisp Control.
  • To perform ICCC Stop Credit Process to ensure customers' account with overdue following credit hold criteria to flow to Sto credit execution by aligning GSOP.
  • To perform Credit Check and Approval process by reviewing customers' finance and some legal documents to ensure customers with lack of supporting documents were stopped immediate account creation and kick off further investigation by communicating Country Finance and Comemercial.
  • To perform Credit check and approval for customers with complete supporting documents in the event required Country OTC manager / CFO's approval.
  • To understand External Credit Agency process (Agency may differ at country level) and factor in Credit Check/ Approval process.
  • To ensure adequate follow up upon identified risks and gaps.
  • To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks.
  • To agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams.
  • To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains.

Requirements:

  • Bachelor Degree Holder in any relevant field
  • Language Required: Italian due to business needs
  • Effective communication and conversational skills
  • High customer focus and service orientation
  • Local language(s) / Multi lingual (in Shared Service environment)
  • 2 - 3 years of working experience in accounting field will be added advantage