Snr P&O Operations Specialist [Africa]

The P&O Operations Specialist for the Asia Pacific region manages day-to-day HR operations, including semi-monthly payroll, HRIS system management (WorkDay), and immigration documentation.

Client Details

Description

• Serve as the initial contact for payroll and e-leave inquiries, addressing and resolving issues.
• Oversee the e-Leave portal and handle employee leave-related questions.
• Implement complex HR processes in accordance with established policies, ensuring high-quality data management and documentation while providing ongoing employee support.
• Update and manage HR information in the WorkDay system.
• Organize and maintain personnel records in both digital and physical formats.
• Safeguard employee confidentiality and ensure proper filing of all relevant documents and correspondence.
• Draft HR documents, including employment contracts, resignation acceptance letters, confirmation letters, new hire guides, welcome emails, exit checklists, and bonus letters.
• Conduct new hire orientations, including HR, IT, Finance, and Admin briefings, welcome lunches, and onboarding feedback surveys.
• Handle onboarding and offboarding processes, manage terminations, and conduct exit interviews.
• Maintain company directories and organizational charts.
• Assist with HR project preparation, requirements gathering, application setup, data conversion, and go-live support.
• Collaborate with HRBPs/Generalists to coordinate project activities and daily operations.
• Manage employee insurance coverage, keeping data current, and work with providers on annual renewals.
• Order materials such as uniforms and welcome kits.
• Organize and oversee employee events like birthday celebrations and other related activities.
• Handle expatriate administration duties, including work permit renewals.
• Support HRBPs with annual dialogue tracking and records.
• Maintain and update the SEA region's public holiday listings and local email distribution lists.
• Drive continuous improvements in HR processes and documentation.
• Update new joiner profiles and master listings for the SEA region monthly for the intranet and global requests.
• Coordinate and support training and development initiatives, including onboarding, compliance, and professional development programs, and track their effectiveness.
• Ensure adherence to local regulations and quality system requirements.

Profile

• Experience: A minimum of 5 years in an HR Generalist role with expertise in HR Operations or Payroll. Familiarity with Workday HRIS and experience in large-scale projects are pluses.
• Skills: Strong numerical, analytical, and technical skills. Proficiency in MS Office (including Excel, Word, and PowerPoint) and excellent English communication skills, both written and verbal.
• Attributes: Highly self-driven, with effective time management and the ability to work independently as well as collaboratively. Must be precise, adaptable, and capable of handling pressure while managing multiple tasks smoothly.
• Competencies:
  • Customer Orientation: Foster strong relationships and offer solutions focused on customer needs.
  • Decision-Making: Make prompt and effective decisions to propel the organization forward.
  • Team Collaboration: Work effectively with others to achieve common goals.
  • Achievement: Consistently deliver results, even in difficult situations.
  • Communication: Clearly articulate information in a way that resonates with diverse audiences.
  • Handling Uncertainty: Perform well even when facing unclear or unpredictable situations.
  • Integrity: Build trust through transparency and ethical behavior.
  • Responsibility: Ensure that commitments are met and hold oneself and others accountable.
  • Innovation: Develop and implement new strategies to enhance organizational success.

Job Offer

• Opportunity to Contribute to Global Projects
• Dynamic Role with Broad Scope

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ee Lynn Cheah on .