Admin & Parts Executive

• To ensure that proper operational records are maintained for all areas of Branch activities.
• To ensure the timely preparation of periodic operational reports for the Head Office.
• To assist in official correspondence, writing reports, and handling routine administrative tasks for the Branch.
• To take overall charge of Branch office administration and carry out specified orders as instructed by the Regional Manager.
• To organize and coordinate the work of subordinates and ensure they fully understand their responsibilities.
• To coordinate with the HQ parts sales team in sales and collection when required, as well as handle all necessary administrative tasks related to a specific sale.
• To coordinate with the HQ aftermarket team to respond to customers and assist them with warranty needs.
• To perform other duties and responsibilities as assigned by Management from time to time.

To succeed in this role, we will need you to have:​

• Bachelor's degree in Business Administration, Management, or a related field preferred.
• Minimum of 3 years of experience in administrative roles, preferably in a branch office setting.
• Experience in the heavy equipment industry or a similar field is highly desirable.
• Experience in coordinating with different departments and handling customer relations is a plus.
• Knowledge of parts management and inventory control is preferred.

Skills and Competencies:

• Administrative skills in office management and support tasks.
• Excellent written and verbal communication skills.
• Effective coordination with various teams (sales, aftermarket).
• High-level customer service skills.
• Proactive problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency in Bahasa Malaysia, English, and Chinese.