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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Head of Workforce Management WFM

  • Full Time, onsite
  • Agensi Pekerjaan ASK Resources Sdn Bhd
  • Kuala Lumpur Management (Banking & Financial Services) Full time RM 9, Malaysia
Salary undisclosed

Apply on

JobStreet
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Job Objectives
The role is responsible for the overall design, implementation, and delivery of the Workforce Management (WFM) practice and business continuity plan to support strategic business objectives. The position provides leadership and expertise in all aspects of WFM, including strategic workforce planning, forecasting, capacity planning, reporting, analytics, and change management.

Key Responsibilities

  • Review and execute WFM processes, practices, and methodologies to meet or exceed critical business needs.
  • Implement workforce demand planning and drive workforce transformation to enhance the culture of the Group Contact Centre.
  • Focus on risk and issue resolution for the business, establishing baseline performance metrics for operational stabilization while complying with local labor laws.
  • Collaborate with local leadership to confirm the operating model and validate the proposed business case.

Key Requirements
Must have:

  • A recognized degree.
  • At least 10 years of experience in the industry, with a minimum of 5 years managing a workforce team, including demonstrated competency in data gathering, analysis, and modeling to test hypotheses and quantify opportunities.
  • Strong interpersonal skills and the ability to work effectively across cultures.
  • Capability to thrive in a fast-paced environment with tight deadlines.
  • Ability to prioritize and multitask with strong attention to detail.
  • Proactive approach with strong problem-solving and analytical skills.
  • Excellent leadership skills with a passion for driving teams towards high performance.
  • Familiarity with CMS and Avaya tools is an advantage.

Essential Technical Skills:

  • Proficiency in Microsoft Office (Word and Excel).
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