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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Care Specialist (Contract)

Salary undisclosed

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JobStreet
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Apical Scientific is a leading Life Science distributor and service provider in Malaysia. Our products and services are geared towards giving our customers conveniences, allowing them to focus on the core issues of their research.

With over a decade of experience in the industry, we have continuously expanded our product offerings through working closely with leading brands and partners to ensure quality, affordability and speed at its best. We have a team of scientist and expertise who are specialized in developing a start-to-finish Molecular Biology Service solutions. As a trusted service provider, we always adhere to the standards of competency, work quality, consumer privacy protections and results accuracy.

Our distribution and in-house manufacturing capabilities allow us to leverage on both strengths in providing a 1-stop solution to the different life science sectors in Malaysia and Asia Pacific regions.

Delivering excellent customer service and experience has always been our 1st priority. Our highly qualified and experienced personnel strive for their best to serve the growing needs of the researchers and help them overcome any research obstacles.

Responsibilities

  • Handle order inquiries. Each customer care specialist will be trained to specialize in a few products/services. Job rotation among the team enables a wide range of learning opportunities for biotechnology-related products and services.
  • Act as the liaison between the Production and Sales departments to perform order entry and coordinate order fulfillment.
  • Communicate with overseas principals or local suppliers to satisfy post-order inquiries.
  • Comply with established standard operating processes and procedures and work closely with Customer Care Managers to handle daily challenges.
  • Maintain good relationships with customers by providing professional service.
  • Proactively identify and capture customer needs using a database.

Requirements

  • Degree or Master in Life Sciences, Biotechnology, or related field.
  • Preferably with related work experience.
  • Fresh graduates with a positive learning attitude and confidence to contribute as part of the best customer care team in the local biotechnology industry are welcome to apply. Training will be provided.
  • Good command of English and possess excellent interpersonal and communication skills. Primary communication channels with customers are email; secondary channels are phone calls and webchat.
  • Team player, paying attention to detail, and an avid learner.
  • Malaysian citizen only.

Remunerations

  • Basic salary ranges from RM 2,500 to RM 3,200.
  • Good mental wellness of working environment with high degree of transparency in works.
  • 5 physical working days each week in regular basis.
  • Annual leaves, medical leaves, insurance, monthly performance incentives, annual bonus.
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