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Marsh McLennan is the world’s leading professional services firm in risk, strategy and people.We bring together experts from across our four global businesses — Marsh, Guy Carpenter, Mercer and Oliver Wyman — to help make organizations more successful and societies more resilient
Marsh McLennan is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Corporate Towers, Pavilion Damansara:
Team Leader, Credit Control
What can you expect?
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_276830
Marsh McLennan is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Corporate Towers, Pavilion Damansara:
Team Leader, Credit Control
What can you expect?
- Be a part of a regional operational shared service center
- Elevate your expertise knowledge through various regional projects.
- Interact diverse colleagues and stakeholders from various line of business within Marsh McLennan.
- Career Development and Training Opportunities at our Smart Office environment.
- Explore opportunities to work on regional and global projects
- Be part of an organization where you’ll be able to Learn, Grow and Develop your career.
- Ensures timely and accurate production/processing of: draft policy wordings and endorsements for Senior Account Executive /Principal, draft renewal reports and insurance manuals, questionnaires to assess coverage needs, up to date computer system records, current and outstanding documentation follow ups and all other documentation.
- Manage and prioritize workload to meet team SLA, KPI and Quality targets.
- Adhere strictly to the Company's Quality practices and other systems and procedures
- Maintain a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness)
- Works with Senior Operations Services Executives and Operations Services Team Leaders to identify continuous improvement opportunities within operational processes.
- Ensures timely and accurate production/processing of: invoices and related policy documentation, quotation and placing slips, premium and adjustment calculations, claims histories, up to date computer system records, current and outstanding documentation follow ups, complex and confidential documentation, quotation and placing slips, premium and adjustment calculations, information and documentation for Pre-Renewal and Broking meetings and up to date computer system records.
- Builds and maintains strong working relationships with internal and external stakeholders and maintains an awareness of the customer’s business and insurance needs.
- Degree in Business, Accounting, Finance or related fields
- Minimum 4 years of experience in Credit Control/ Credit Collections
- Strong Microsoft Excel Proficiency
- Those in regional teams or have experience in insurance industries are encouraged to apply.
- Experience supporting shared service operations
- Previous working experience in Insurance / Reinsurance
- Ability to systematically manage and retrieve data
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information
- Team player, able to work collaboratively with a wide variety of people with diverse viewpoints and background
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_276830
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