Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

SME (General & Campaign) - Shift basis

  • Full Time, onsite
  • Kenanga Guestserve Solution Sdn Bhd
  • Kuala Lumpur Other (Information & Communication Technology) Full time, Malaysia
Salary undisclosed

Apply on

JobStreet
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Job Descriptions

As an SME General and Campaign Specialist, you will play a crucial role in maintaining high customer satisfaction levels within our buy blockchain product and services. You will be responsible for handling Asset-related inquiries(deposit and withdraw) from our customers via email, Lark, Telegram, and other channel systems. Additionally, you will collaborate closely with the Asset team to provide feedback and improve workflow processes.

Job Requirements

  • Respond to general & campaign related customer inquiries promptly and professionally through email, Lark, Telegram, and other communication channels.
  • Broad understanding of blockchain and have a general sense of blockchain related Info. Risk conscious with the emphasis on sensitive data sharing.
  • Collaborate with the general & campaign team to address customer feedback, improve processes, and enhance the overall user experience.
  • Maintain a deep understanding of our products and services to provide accurate and informative responses to customer inquiries.
  • Ensure that customer inquiries are addressed efficiently, and issues are resolved to the customer's satisfaction.
  • Keep up-to-date with industry trends and market changes to provide informed responses to customer questions.
  • Work closely with other customer support specialists to share insights and best practices.
  • Assist in identifying and documenting common customer issues to help improve our products and services.

Job Requirements

  • Excellent written and verbal communication skills.
  • Strong customer service orientation with a dedication to providing exceptional support.
  • Ability to work collaboratively within a team.
  • Attention to detail and problem-solving skills.
  • Familiarity with blockchain technology is a plus.
  • Prefer someone who is flexible with shift rotation (7-4pm / 2-11pm / 10pm-7am)

Benefits & Perks

  • Competitive remuneration package (Basic Salary + Yearly Bonuses).
  • Various allowance
  • Quarterly Team Building
  • Medical, Health & Learning allowance
  • Hybrid work arrangements
  • Easy accessible to LRT Abdullah Hukum
  • Career growth and promotion
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment
  • Free flow snacks and drinks
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