Manager, Digital Banking
Salary undisclosed
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Key Responsibilities
- Manages cross-discipline project governance to ensure collaboration at strategic to working level to achieve transformation project goals
- Manages multiple digital portfolios, which covers multiple digital channels, products, and services.
- Manages team member to drive projects deliveries, including liaising with stakeholders, IT, vendors and/or external parties.
- Adopts and propagates Agile / Lean practices in delivering modular functionality quickly and efficiently
- Craft portfolio strategy for channel development and innovation in alignment with Bank’s objective.
- Drive end-to-end digital innovation projects deliveries, which includes overseeing the development progress to ensure that its costs and timelines are managed
- Participate in business user requirement workshops to takeover as project scope for end to end digitization & operation exception handling
- User experience centred design approach to validate and deliver against intended users / audience needs
- Liaises with business users, stakeholders and/or external parties to define requirements for each product or service being developed.
- Work with IT application support, vendors, and technology partners to resolve technical issues and rollout services
- Develop, test, train, cutover and support implementation and “operationalize” the service rollout
- Deliver services accordance to the SLA for both internal and external customers
Requirement
- Authoritative in application of technology in solving business problems
- Experience in product development and management
- Knowledge in banking processes and systems
- Good knowledge in banking products, competitor offerings and market needs
- Proficiency in general technology, software development, analytics and mobility
- Implementation knowledge in Agile/Lean and/or mobility preferred
- Experience
- Graduate Degree / Masters in Banking, IT, Marketing, Business Development or related field.
- Experience in digital innovation and digital product development
- Experience in Agile Scrum development
- Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) candidates are preferred
- At least 3 years in relevant business such as financial technology (fintech), payment solutions, mobile application development, digital transformation, and/or digital commerce
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