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Manager, Digital Banking

  • Full Time, onsite
  • Alliance Bank Malaysia Berhad
  • Kuala Lumpur City Centre, Malaysia
Salary undisclosed

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Key Responsibilities

  • Manages cross-discipline project governance to ensure collaboration at strategic to working level to achieve transformation project goals
  • Manages multiple digital portfolios, which covers multiple digital channels, products, and services.
  • Manages team member to drive projects deliveries, including liaising with stakeholders, IT, vendors and/or external parties.
  • Adopts and propagates Agile / Lean practices in delivering modular functionality quickly and efficiently
  • Craft portfolio strategy for channel development and innovation in alignment with Bank’s objective.
  • Drive end-to-end digital innovation projects deliveries, which includes overseeing the development progress to ensure that its costs and timelines are managed
  • Participate in business user requirement workshops to takeover as project scope for end to end digitization & operation exception handling
  • User experience centred design approach to validate and deliver against intended users / audience needs
  • Liaises with business users, stakeholders and/or external parties to define requirements for each product or service being developed.
  • Work with IT application support, vendors, and technology partners to resolve technical issues and rollout services
  • Develop, test, train, cutover and support implementation and “operationalize” the service rollout
  • Deliver services accordance to the SLA for both internal and external customers

Requirement

  • Authoritative in application of technology in solving business problems
  • Experience in product development and management
  • Knowledge in banking processes and systems
  • Good knowledge in banking products, competitor offerings and market needs
  • Proficiency in general technology, software development, analytics and mobility
  • Implementation knowledge in Agile/Lean and/or mobility preferred
  • Experience
  • Graduate Degree / Masters in Banking, IT, Marketing, Business Development or related field.
  • Experience in digital innovation and digital product development
  • Experience in Agile Scrum development
  • Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) candidates are preferred
  • At least 3 years in relevant business such as financial technology (fintech), payment solutions, mobile application development, digital transformation, and/or digital commerce